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Integrity driven leader
education completed:
bachelors
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It is very nice to meet you, My name is Heather Pluth, I am an outgoing, integrity driven leader with a dedication and tenacious motivation for excellence. I am a visionary and critical thinker with a vibrant personality and strong interpersonal abilities. I have attached my resume and would like to thank you in advance for your time.
Kind Regards,
Heather Pluth
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Career Objective
To obtain a challenging position in a high-quality environment where my dedication to
excellence, highly resourceful experience and integrity driven leadership will significantly
contribute to the success of my employer.
TECHNICAL & PERSONAL SKILLS
● Experienced graphic artist well versed with Adobe Photoshop and Adobe Illustrator
● Proficient with MS Word, Excel, and PowerPoint
● Outstanding Typing Skills (WPM: 90)
● Approach all work activities with deliberate focus to ensure that each task is completed
correctly, efficiently, and effectively.
● Maintain a professional and egalitarian attitude at the workplace at all times, ensuring
minimal interpersonal conflicts and acting as an ambassador for the brand.
● Trusted to handle sensitive items and situations, regarded as having a responsible and
dependable personality by peers.
● Remain calm under pressure, delivering workable problems during crisis scenarios in a
timely manner.
PROFESSIONAL EXPERIENCE
Strada Electric and Security (July 2017 -March 2023)
High Volume Receptionist
RESPONSIBILITIES:
● Service visitors by greeting, welcoming, directing and announcing them
appropriately.
● Answer, screen and forward any incoming phone calls while providing basic
information when needed.
● Maintain security by following procedures and controlling access to locked areas.
● Update appointment calendars and schedule meetings/ appointments for common
areas and meeting rooms.
● Perform other clerical receptionist duties such as filing, photocopying, collating,
faxing etc. as required and requested by other departments.
Choices Women’s Clinic Crisis Pregnancy Center (May 2017 - June 2017)
Administrative Assistant to the Executive Director & Development Manager
RESPONSIBILITIES:
Office Administration
● Responsible for planning, organizing and implementing the critical move of a crisis
pregnancy center from a 900 sq ft building to 6,000 sq ft building.
● Maintain organizational records.
● Maintain a system and order office supplies as needed.
● Oversee office computers, back ups and problem solving when need arises.
● Complete administrative tasks relating to the organizational development of the ministry
such as annual affiliations, insurance documents, and any corporate details.
● Assist with a new computer set up when needed.
● Answer phones and direct calls on the administrative line.
● Assist in setting up meetings, seminars, etc.
● Participate in staff meetings and take minutes.
● HR of all new employees/on-boarding: setting up email, time sheets, employee handbook
signatures, etc.
● Office management of overseeing building care: grounds maintenance, cleaning, repair
vendors, etc.
Donor Development Assistance
● Maintain and update records/data in donor management programs.
● Receive donors and process monthly donor letters from the Executive Director.
● Process quarterly donor letters to major donors.
● Update donor records continuously and manage donor program running reports monthly
and as requested.
● Update data for electronic mailing lists for promotions.
● Assist the Executive Director and Development Manager administratively with fund raising
and special events. (Banquet, Walk, Volunteer Appreciation, Open Houses, Volunteer
Previews).
● Assist the Executive Director and Development Manager with donor management,
analyzing data, and strategic planning, within a team culture.
● Assist the Executive Director and Development Manager with phone calls for events as
well as on-going partnerships with churches and donors.
● Execute and manage mailing for monthly donor receipt letter, bi-annual newsletter,
year-end appeal and other large mailings.
● Execute and manage print material orders such as ministry post cards, letterhead,
newsletters, etc.
● Participate in 2 annual fund raising events assisting the Development Manager and the
Executive Director with administrative tasks.
● Assist with the tasks in other special events of the organization such as tours, open houses,
and volunteer previews for community awareness, donor appreciation and volunteer
recruitment.
● Answer calls and basic questions and needs of donors or potential donors as a
representative of the ministry.
● Post 2 electronic posts per month or based on need during event seasons as well as assist
with Facebook posts according to team direction.
Premium Properties Real Estate Services (2015 – 2017)
Real Estate Agent Coordinator, Graphic Designer Specialist & Head
Receptionist
RESPONSIBILITIES:
● Design and provide all marketing materials for new and active real estate agents.
● Send reminders to remove the lock box, get the seller's forwarding address and change
status in MLS to “sold” at closing (if an agent represents a seller).
● Maintain the entire company’s roster, calendar and agent profile on the company’s website.
● Diagnoses and resolves end-user network or local printer problems, PC hardware
problems, e-mail, Internet, and local-area network access problems.
Florida Hospital Orlando (2013 – 2015)
Sales Associate at The Market Place
RESPONSIBILITIES:
● Demonstrating Florida Hospitals core values of Integrity, Compassion, Balance, Excellence,
Stewardship, and Teamwork.
● Assisted manager in achieving budgetary goals and quality initiatives.
● Continuously strive to improve customer satisfaction. Recognize the vital role of customer
service and place a high priority on building customer loyalty.
● Expanded knowledge bases and kept current on new products.
● Efficiently operated POS system. Accurately and timely processed customer transactions
and performed opening and closing operations.
● Team leader in keeping the store clean, organized and restocking shelves.
Florida Hospital Altamonte, Winter Park, Orlando (2004 –
2013)
Newborn Photographer
RESPONSIBILITIES:
● Meet and introduce myself to each and every patient, develop a compassionate & trusting
report, take their newborn photos and deliver in return once in a lifetime memories.
● Ensures operation of equipment, camera, printer and computer by completing preventive
maintenance requirements; calling for repairs; maintaining equipment inventories;
evaluating new equipment and techniques.
● Executively accountable for the financial management of the program.
● Maintains supplies inventory by checking stock to determine inventory level; anticipating
needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
● Completes operational requirements by scheduling and assigning administrative projects;
expediting work results.
● Maintains professional and technical knowledge by attending educational Photoshop
workshops.
● Contributes to team effort by accomplishing related results as needed.
Discovery Cove (2002 - 2004)
Underwater Photographer/ Deep Water Certified Lifeguard
RESPONSIBILITIES:
● Taking high quality, professional photos of guests underwater, stingray pool and aviary.
● Provide training to new employees
● Meet and greet guests and refer to appropriate areas
- Principals only. Recruiters, please don't contact this poster.